Firehouse Subs

Man they make a big foot long!!!! Have the use of cheese, with Greenpepper onions it was AWESOME with lots of meat 4 the best sandwich I've ever eaten that I don't LOL

Excellent service, the best hot subs. We thank you all.

I went there twice a week and both times it was a young group of employees 1. the cashier was a guy who was probably 18 or 19 very professional. Then it was a few girls over the cash age so the sandwiches made them perfect as I asked. Great work Firehouse Team!

U know, this is a sad world right now. Visit frequently, but today at lunch they said they had no lettuce. What the heck, go to Bi Lo to get u thru the day.

First the good. The dining room was actually open and available, and decently clean. The workers were friendly enough. We went with several friends and the workers took our orders in a timely manner, and everyone?s orders seemed correct. I ordered a large smokehouse brisket sub. When opened it, I was shocked. There was hardly any meat on it. The picture reflects one half of the sandwich. The other half was just as bad. I thought about just combining the meat from both half?s. It still wouldn?t equal a ?normal? portion. I don?t typically leave negative reviews, this might actually be my first. And I do enjoy Firehouse, they make tasty subs, but the portion they served makes Subway look generous.

Ordered from here through DoorDash. Both of the sandwiches I ordered were completely wrong. Both of the chips were not the ones I ordered and my husbands drink deals missing. I know it?s not a fault of mine due to the receipt attached to the bag was correct. I called and was put on hold for 10 minutes with no answer. I?ve tried to call back for 30 minutes now and the line is busy due to it probably being left off the hook. I understand that things happen, but everything was wrong and they won?t even answer the phone to make it right. If I could give zero starts I would.

Today was my first day going to this sub shop. I was in a rush. I knew what I wanted which is a simple Philly cheese steak. I expect the onions and peppers. I get to my office and open. I take one bite and it's bland. About two Fridays ago I was disappointed from another place because I witnessed them bring out a already prepared sandwich and run it under a toaster. Yes I was highly disappointed. I was recommended to go to Firehouse subs that day but I again was limited on time. Today, I immediately called and was told to bring the sandwich back after being told they were out of onions and peppers at the time I came in to order. I had to wait 8-10 minutes for meat and cheese? How you going to serve a sandwich and supposedly be out of onions and peppers and not tell the customer? I was told to bring the sandwich back after driving back to the office already hungry. I was supposed to get a call by the manager. I will bring my receipt back but I expect better. What is up with customer service these days.