Hooks Fish And Chips

everything was hot n in a timely fashion. really enjoyed my wings n fritten!

do not call them to pick up. you are not ready to eat. you have to wait. I paid $16 for a 6 inch sandwich W/O a drink. then I got a hit, he asked if I wanted it mixed, what I just didn't do as he mixed it. I'm not going to order from here anymore.

do not call them to pick up. you are not ready to eat. you have to wait. I paid $16 for a 6 inch sandwich W/O a drink. then I got a hit, he asked if I wanted it mixed, what I just didn't do as he mixed it. I'm not going to order from here anymore.

Wings and catfish are so good here. The seasoning is on point. One of my favorite places for a good Philly Cheesesteak. Highly recommend the frozen lemonade as well with all three flavor shots.

Super rude expirence. Called at 920pm to place an order (website and Google says they close at 10pm) I try and place my order he says we close in 10mins how long till your here. I told him less then 5 mins because I live close. He asks if I'll be paying with a card I told him I only had cash. He said we close in 10 I told him I'll be there in a second I live down the street He said a lady said she lived behind the store he dropped fries she never came (I'm not that lady though card only and hung up on me... I pulled up to the restaurant 60 seconds later because I live close and asked them man why he was so rude to me on the phone and hung up on me he had a big smile the entire time he was trying to explain himself and then tried to tell me the website says closes at 930 which is a lie. It has one set of hours 2 locations. Either way he could've taken my name and my number down and if I never arrived got me on my next visit. But I was just trying to order some food and be right there. If your gonna take orders over the phone do it professionally and be polite. Customer Service goes a LONG way... love their food (most of the time) sad to say I'm gonna be driving elsewhere for my catfish... ?

The price is insane. This place raised the price on the menu chicken wings) And now charges a 10% on top of that. What a rip off. One of the best chicken wings in the cities but with that greediness, customers are turning away. Also if u are ordering over the phone u have pay over the phone or u wont get your order food wen u arrive as they will only make the food if u pay. Ive ordered over phone and not paid and thinking it would be ready wen I get there, sure not. I had to wait another 15-25. Its buisness i get it as theyve been burned before by other customers.

This place is horrible!! New Ownership is Africans,raised the price on everything!!!!Shhhhh attitude!! I will never go there again!!!!