I enjoy Panera Bread so much and have many, many years! This location is due to its proximity to my job as well as the apartment where I lived on the beaches for 4 years. I recently placed an order for delivery to 10/21/22 and while the order was fast and usually correct, there was a key ingredient missing to make it perfection. extra salsa verde. My order was 99.9% correct and would still have been quite delicious, but when they call the restaurant to talk to Allison, she offered to do it right. In my opinion, she went beyond and beyond my expectation to make it right and I really appreciate the special touch she gave by hand, the salsa I had requested for my warm bowl. YUMMMMMMMMM is the best adjective that I can use to describe the joy that I have chosen when eating this regular favorite I have now at Panera Bread. Thank you, Allison. Life is not perfect and mistakes happen that we know and need to adapt. It is, however, people who care enough to put the fress on their head, which make a temporary negative setback an unforgettable positive!