We hired Tah Chin to cater for our wedding in September 2016 due to a recommendation from a friend.He promised that he would provide the best possible service for us. He assured us that he had lots of experience in catering for large and important events and that his waitstaff were especially professional. We had a list of services that we went through together that he agreed to do, such as providing a 5 hour waitstaff service (from 6:30pm – 11:30pm), clearing and cleaning the plates and crockery, serving the champagne to guests seated at their table and serving alcohol from the bar. In order to have these services done, we paid an extra $980 on top of the price for the food.However, we learnt the day after our wedding – from our very exhausted friends:- That Hamed and his team attempted to depart at 10pm, without having cleared or cleaned all the plates and crockery. Some of my friends noticed this and confronted Hamed. Hamed blew up at them, yelling at them to mind their own business, but reluctantly agreed to stay a bit longer. - While Hamed was in the kitchen cleaning the dishes, my friends were running around collecting the plates to try and make sure he would do them all before departing. Where his waitstaff were during this time, I am not sure.- But Hamed and his steam still left at 10:30pm. A full hour earlier than he had agreed to. He did wash the dishes…but for some very strange reason, he washed them by hand. He did not use the commercial dishwasher that was available for use in the kitchen. The worst part of this though is that he didn’t dry the dishes! (If he had used the commercial dishwasher, they would have dried by themselves!) He left over 140 large plates, 140 small plates, 140 knives and 140 spoons sopping wet in piles on the kitchen bench. This meant that when my friends went in to the kitchen to check up on it, that the floor was dangerously wet and the kitchen was a complete mess. They were there until 2:30 or 3am cleaning up after him and his team!On top of this: - We also ran out of food. Somehow, despite asking Hamed to cater for 140 people (2 more than we were actually expecting), and 4 people not actually turning up, there was not enough food for everyone to eat. - He forgot to bring food to the bridal table, despite us specifically asking him to bring it to us first. If a friend hadn’t gone and asked where our food was, I suspect my husband and I would have gone hungry on our wedding night. - He ran 30 minutes late, which delayed the whole night (and meant that we had 30 minutes less time to dance).- His waitstaff weren't in the bar when the bar opened. My friends had to unpack the glasses and then my parents were in the bar serving guests alcohol instead of his waitstaff.- Despite specifically asking for his waitstaff to serve champagne to guests during the toasts, they didn’t. They didn’t even open the champagne bottles. Consequently, we had 20 bottle of champagne to get through after our wedding. But, I also want to be fair – there is one good thing I can say: the food was actually very tasty and the guests who managed to eat really enjoyed it. Last but not least, when we confronted Hamed about all of the above after our wedding, he did not say sorry. He simply tried to pass blame and say that it was not his fault. And he certainly did not offer to refund us some of the money we had paid for the above services that were not delivered.Honestly, his service was so pathetic that it is almost laughable – except that it was our wedding and so actually, 6 months on, it’s not funny yet. We are still angry. I actually don’t think it would be possible to do a worse job than what he did. Hamed from Tah Chin - he promises the world but delivers on nothing.