1) espresso machine breaks about once a week. a hired person told me that there have been and must be replaced for them, but instead of doing so, they continue to let customers down.2 their hours are unreliable. sign on the door says open to 4 (which they were one) but sometimes I go around 3 and they are closed. they need to update online hours.3 employees are sometimes friendly. 4 I don't get to eat often, but they are in the rule from some ingredients and most of their donuts. very disappointed because I didn't want to leave bad criticism. I am a very loyal customer, but according to the same problems that constantly arise, I remember that I am not giving them my business anymore. it's a shame because their drinks and eating are really very good in that, and I often come here. everything in all the service is not great.