Ordered a custom cake 6 days “” before I needed it and paid in advance. Shown and it was not made because “the cake person does not appear”. The helper assured me that she could have it ready in 20 minutes for cakemakers in training. I had no time to wait and told them I would be back in 4 hours. Came back 4 hours later and it wasn't done yet. They didn't know how to taste, even though I saw someone write it on the sheet and they could have called. Very disappointed