Dunkin'

How does this situation remain open? every time I go, I never have a good experience. I never have a good ice cream or laugh from this place. always terrible customer service, no matter how polite I am. Today my caramel e-Islame tasted like watered coffee with a prise sugar. this place seems hopeless.

super unprofessional I repeated my order because I was not sure if he heard me for the first time and the man who took my order began to shout at me. I asked him at the window, why he cried and he began to get rid of me. the worst part is that he is the one who runs the load.

the drive thru and a red buick was parked illegally at the entrance. when I went to the store, only one hired at the time worked. this worker has illegally parked her car to avoid both running gear thru and loading order. does the owner or the leadership team know? also when I went to the load, I waited a few times to order because another hired man came and who only worked in the load left the building to move her car from the drive thru. please do their business properly to avoid inconvenience for their customers. Thank you.

I came and ordered a few items. After every item it was a rush saying is that it ‽ With that order between the is that its I ordered 3 donuts. I was told to pull up and the SAME voice from the box gave me my total. I was only given 2 donuts. She said well the person who rung it up only charged me for 2. Ok, fine since she had a dual personality I asked for the third donut and personality 1 or 2 said I can 't make orders at the window!!!! I asking for 1 donut but she can 't charge me 67 cent or so for the donut one of her personalities missed?? Fine screw the donut and pulls of as she screams something out the window. I get home and look at my hash browns and they look like cold hashblacks!! How do you burn them without OIL!!! Never going back, don 't recommend unless you want to go inside and check your bags!

My sister contacted me crying because the manager of this establishment verbally assaulted and made her a spectacle when their menu was down showing a black screen and she needed time to review it. I can only paraphrase some of what she told me because it was a lot but. I guess, something ticked him off prior because he then tells her that his other cars before her had no problem and was getting agitated telling her she needs to go. She pulls up to the window where he doesn’t open it and when he does he starts yelling at her that she needs to leave and starts yelling at the cars behind her that she won’t leave when all she was trying to do was get a name to file a customer service complaint. Check your cameras I’m sure you’ll find the interaction and I HOPE it has sounds to hear the horrible way he went about it. Shouldn’t be a manger much less in a customer service role. She has escalated the issue to Corporate because that behavior is not acceptable. Tall Caucasian manager.

My first time there since the remodel...it's nice inside...the employees was on point...of course my fav breakfast sandwich sausage and cheese croissant was good.

I stopped at this location two days ago. I purchased the bacon egg and cheese croissant. I took the first bite and by the time I swallowed I noticed that the center of the egg was gray. I did not finish it. That one bite has really made me sick. I’ve been home sick to my stomach. Be careful!