Update: The owner made things right. I wish I called the store when we realized there were problems. It was a busy night for us and I was frustrated. The quick answer to my review was very appreciated and makes me believe even without my review it would have been corrected ASAP. And EOC still has the best meatball background around, I like my jalapenos cubed and with extra sauce: original review... The delivery was earlier than expected a plus! However, if you order a Peanut butter and Jelly pizza and it was handled carelessly and the Jelly has thrown all out of the pizza and is just a stack next to the pizza, not so big. Our sub-parts were good, but for the second time in a row I asked that my jalapenos be sub-diced on my meatball and they were not! Not sure why there is a place for special instructions if no one will follow them: no extra sauce on my sub. We don't order often because it's a bit expensive. If we do, I expect my money. Not this time!