Starbucks

So I had my first bad experience at a Starbucks. This is the location on Marine Drive in North Vancouver in the same plaza as the Savon foods.I ordered a no fat Latte and an oat fudge bar. I even asked the young lady at the tail if they had any oat fudge bars she picked around the corner and said yes. So, after paying for my order, I went to the other side of the bar to await my oak fudge, bar, and coffee. When the coffee was ready, I indicated to the barista that I was still waiting for oat fudge bar. Without even looking up, she waved her hands towards the tail as if to say not my department. I waited about 10 seconds, and then repeated myself and a young man merely said we don 't serve those and walked away.Feeling my temperature rising, return to the 'til, and again expressed that I have not yet received my oat fudge bar. This time the young man who initially walked away from me, looked at me with an expression that screamed I don 't care, I get paid whether you 're happy or not . He told me again we don 't serve those. Do you want your money back? Honestly... I usually get great service from every Starbucks I 've ever walked into. Fun at the Pemberton Plaza just seems to have an air of I don 't care

At busy times, orders can get messed up and serving can get very slow. I ordered on the app and it took double the suggested time for them to prepare the order, and they had not seen some of the details that I had put in.

Great location, the barista was super helpful with drink options and so knowledgeable, good vibe of the store and food selection was great in comparison to others. Thanks Parisah for the great

I'm sipping on my coffee while leaving this review! This branch is uphold to standards and is always kept clean and professional. The staff are kind and welcoming. Shout out to Mohammad who's very considerate of the ambience and vibe inside. I have seen him pulling up the curaing letting the sunshine in quite few times! After all, things like this is what makes a business great.

This Starbucks is nicely designed and easy to access by car but that’s about all the positive things I found about it. The service is slow in the mornings. I watched a coffee master reprimand another barista with a full audience of people waiting for drinks, rather than pulling her aside and addressing it in private. I ordered a simple iced macchiato and it took 15 minutes for them to make it with no acknowledgment or apology for the delay. I was almost late to a work meeting because they took so long. No friendliness or outgoing personality from any of the staff or apparent rush to help get drinks out the door in a prompt manner. If my drink had been stellar, maybe I could have forgiven the delay but the drink wasn’t made right either so it was a frustrating experience all around. Save your money and get your drinks at another nearby coffee shop or drive a little bit further to go to a decent Starbucks because this location is certainly lacking.

Starbucks is always awesome but still lack in vegan options.Dietary restrictions: It's disappointing that after so many years in the business, Starbucks still lacks in vegan baked goods. It's inexcusable at this point.