The Northwest Kitchenware Company

Friendly services from Tony. He is an expert of the coffee machine (all type). I am pretty sure he can help!

Amazing Team Members, very knowledgeable with their lines of espresso machine and bar units..

This morning I decided to “buy local” and the guy was just surly! Should’ve gone elsewhere for my Lampe Berger product. HE certainly didn’t value my business!

Tony provided the best service to help me out to fix my Saeco espresso machine. Tony was very helpful and supplied the part I needed to fix the machine and gave me helpful tips to maintain the machine to make sure it operates efficiently.

After dealing with 2 other repair shops, we started taking our Saeco here for repairs. We've now been dealing here for a number of years. When the Saeco finally died we bought a Delonghi, which we love. Today a small plastic part fell off. Called Tony and he tried to explain how to put it back on but said he would do it if we had trouble. We did, so we made the 45 minute drive and Tony put it back on in about 45 seconds. He also gave us a good tip on filtered water which should save us some money. Always friendly and helpful which makes it worth the 45 minute drive to stock up on the Saggi beans. We highly recommend this customer-friendly, knowledgeable business.

I very much appreciated the swift and honest repair to my La Pavoni espresso machine today . Thanks !

I brought my 20 year old Saeco Vienna espresso machine in for service because it was leaking. Tony tried to fix it on the spot but he had to take it apart to fix the problem. I left it with him picked it up a couple of weeks later. It works like new.....I'm very happy.