Triple O's Chevron Courtenay

great burger. it's like going back in time. the riders are cut to house and the staff is friendly. we will definitely come back!

good food and very friendly service. I had my commanded, but they asked me to come anytime and get a free meal. thanks to victoria work on the drive thru.

eating was really good. we had a spicy chicken style burger and a chip BQ burger. pimple chips and Cajun frits with an icy tee and a keks and cream milk shake. all articles surpassed our expectations. the prices were reasonable and the staff working on the day of our departure were all super friendly. the food arrived in time and the order was correct. will you go back

Triple O’s is great. But the employees at the Courtenay location…. Not so much. They are notorious for forgetting parts of orders. We ordered today and they forgot and entire meal that was paid for.

Horrible customer service by the lady who works the drive through. She looks so unhappy and was extremely rude... Get a different job or learn customer relations.

Being a fan of Triple O's in other locations. I was disappointed with my visit here. The woman who took my order gave me the bad vibe as soon as I got to order. She wasn't pleasant and seem like she was having a bad day maybe. I placed my order for a double double burger. After I paid she didn't offer me my receipt or acknowledge my payment. She just continue bagging the poutine cheese on the front counter. Which surprised me with Covid-19 and that I was standing a few feet away. Stunned by what happened I kinda stood to see if she notice me but she continues to ignore me or the health hazard. Her co-worker came over from the drive thru to check on me after she left to put away the poutine cheese. He at least was helpful to giving me my receipt. I'm guessing she also made my burger as she came out with it from the kitchen. I hope she washed her hands but I have little faith. The burger was squished and dripping in my car when I tried to eat it. So I didn't have time to snap a photo of it as my hands were getting covered by sauce. I hope head office gets to see my review and take action.

Quality of the burgers is not what it used to be but the chicken fingers are the best in town so I continue going back. The customer service is pretty decent too Edit. The past few times I have been here, it has not been very good. I won't be going back anytime soon