later I was there and the customer service has gone down tremendously. the environment is very dirty. they do not delete the counters, even the floor was full of rubbish. the personal is short with customers, unwilling, and complain to get the whole time work. the noodles were all glued together, the brokkoli was ice cold. I have rejected the bowl. I asked for serviettes and all looked at me with empty stars. I live in cleveland heights, but I have to start going to mayfield. they are more welcoming and the environment is cleaner. dreadful customer service and no people skills. with profanity and only not somewhere where they want to get food and experience settings.